Return Policy

Returns: We maintain a "No Questions Asked" return policy for our Catalog Distribution products. All shipping, handling and other extraordinary costs of return are charged to you. To identify ways to improve our product offerings and delivery, and to process your return request as efficiently as possible, we request that you fax to us at 1-716-681-0881 the units, part number, the reason for return, your PO number, the date of purchase, and our invoice number.

To qualify for our “No Questions Asked” return policy, the following conditions must be met:

1. The item was shipped and invoiced directly by us.

2. The item was received within the last 30 days.

3. The item was not damaged during shipment.

4. The part is a standard distributed catalog item, was not specially ordered, and is not either a specially engineered or a “manufactured to print” product.