"Discover an Exception Customer Experience...from Quote to Delivery!"
1. YOUR PURCHASING MADE EASY
We realize that you are busy and your typical day involves juggling a few different balls and wearing some extra hats. Having multiple vendors means multiple RFQ's, additional shipping costs and increased lead times which is ultimately more work for you.
At BFO, we simplify that buying process and shorten your lead times. We have access to thousands of fittings at the prices combined with durable quality that increases your competitive advantage.
Many of our customers simply send us a list of what they need. At that point, our sales team immediately begins working on your order. We ship only high quality but also provide you with the best pricing. Once you send us your list, all you have to do is sign for your order when it's delivered. Our job is to make yours even easier, simpler and keep you moving forward!
2. PRICING & QUALITY WORKING TOGETHER
Our team understands that often times you are working within a strict budget. That is why we are willing to work with you to provide the best pricing without compromising quality. We also offer special volume and discounted pricing.
3. WE FOLLOW THROUGH
There is nothing worse than placing an order and the day it's due to arrive, your order isn't delivered or the wrong items have been shipped. As a result you are forced to start calling vendors to locate your shipment or return incorrect parts. Meanwhile, production can be halted as you scramble to get answers to the solutions you should already have. We understand the costs and frustrations that add up when this happens.
At BFO, from the second you send us your order, our order fulfillment team works diligently to ensure there are no mistakes with your shipment.
We also keep thorough track of where your shipments are every step of the way. Additionally, we communicate that information to you automatically.
No guessing where your products are or when they will arrive. With our easy order tracking system, you can view the current location and delivery times of your package(s). Our team stays in contact and keeps you informed if there are any changes. With BFO, you'll never be blind sided or wondering where your order is.
No wait calling- when you contact BFO, we don't put you through a dial menu or long extensions. As soon as we pick up the phone- you talk to one of our team members ready to help you with your order. We also have request a call form and live chat available on our website to make it even easier.
After the order and delivery - you can expect a follow-up call regarding your satisfaction.
4. QUICKEST DELIVERY
At BFO we utilize standard 2 day shipping service on our orders without any extra fees. Worried about lead times? We have multiple shipping locations within the US to ensure that your fittings reach you quickly.
A Proud American Owned and Operated Company
When you choose BFO as your vendor, you're partnering with a proud American owned and operated company. Since 1976, our company also has been, and continues to be, family owned and operated.
Every dollar you spend makes its way back in the economy of this great country. Our team isn't interested in providing only products in service. Our team is interested in you. We are interested in building a relationship that centers around you, your requirements and providing the support you need to keep your operation/facility flowing smoothly.
Made in USA
If your application requires Made in USA fittings, flanges, valves or nipples- contact us now at 1-800-569-0810 or live chat with us!
Don't see your item listed? While we list thousands of items online, we have access to thousands more! We will work to find the fittings you need.