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Shipping Policy

Shipping Ground Orders Orders Over $99

  • Free shipping applies to orders within the United States and to it's territories on small parcel ground orders.
  • Does not apply to:
    • International orders, LTL (less than truck load), Next Day Air or premium upgrades, expedited or COD deliveries
    • USA orders shipping to Remote Destinations in Alaska or Hawaii (View UPS List Here of Remote Zip Codes)
  • Free shipping is included without any additional links or discount codes.
  • Terms or conditions are subject to change without notice.
  • Items weighing over 150 lbs. must ship freight - rates provided at checkout

US Orders Under $99

A $10.99 shipping fee is charged on orders totaling less than $99 before tax and shipped to one address within the continental United States. We currently have a $40 order minimum.

No shipping is charged to customers for standard ground delivery on orders of $99 or more before tax which meets the criteria above. USPS and UPS are primary parcel carriers. During the holidays we heavily utilize UPS. Please note on your order if you require UPS. Rates provided for LTL Freight are through R&L Carriers. We do accept UPS and R&L Carriers collect account numbers to ship. Please inquire about other LTL freight companies. Title and risk of loss pass to customer upon tender of shipment to carrier.

International Shipping

We do ship internationally using UPS and USPS only. Our standard is to ship USPS. Weight limit per box is 20 lbs. If your order is over 20lbs. total BFO reserves the right to re-quote your shipping. Depending on your location outside of the US and services offered to your country, our team will select the lowest cost option for your shipment unless otherwise noted on the order. If requesting UPS BFO reserves the right to requote order if required. BFO does not guarantee delivery times. Depending on shipping method used - customers may experience lengthy delivery times due to customs processing during export and import. Expedited pricing may vary (rates provided at checkout are an estimate). We do ship to freight forwarders within USA which qualifies for free shipping over $99. We do not ship or gather shipping quotes from unapproved third party shipping companies. We do not ship to countries in the EU, Nigeria or Dubai.

Shipping Policy Exceptions

Not all products qualify for the above Shipping Policy especially LTL freight orders. Fuel surcharges may be applied. BFO does not ship to PO Box addresses.

Expedited Shipping Rules

To expedite shipping, BFO must receive your order before 2pm (EST) Monday–Friday. Customer is responsible for additional fees to expedite orders when shipping. All expedited orders must weigh less than 150 lbs, and not contain any hazardous materials. Expedited orders only ship on business days; any orders placed on Saturdays/Sundays/Holidays will be processed on the next business day. If you have any questions please call our customer service department at 1-800-569-0810.

Need UPS Next Day Air or 2nd Day? We offer live rates at checkout. You may also use a collect account number. Leave your account number in the notes field at checkout and we will remove any shipping charges before we process your credit card. You will never be charged for shipping if you provide a collect account number.

Shipment Lead Times

Our team works hard to ensure that your packages leave our facility in a timely manner. However, once the package(s) is/are picked up and accepted by carrier - BFO is no longer responsible for shipment delivery times. If you require items by a specific date - we do offer expedited shipping options at checkout with rates reflected. During COVID-19 - UPS has waived all shipment guarantees and will not reimburse customers for package delivery delays.

Updated: December, 2020